Privacy Policy

Effective Date: August 14, 2026

Nilo Cruise (“we,” “us,” or “our”) operates the website https://nilocruise.com (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

a. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Contact Information: Full name, email address, phone number, and mailing address.
  • Booking & Travel Details: Passport number, nationality, travel itinerary, special requests, and emergency contact details.
  • Payment Information: Credit/debit card details used solely for transactions. We do not store, share, or sell your payment information.
  • Communication Data: Any information you provide when you contact us via email, phone, or through our website forms.

b. Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include:

  • Your computer’s Internet Protocol address (e.g., IP address).
  • Browser type and browser version.
  • The pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.

2. How We Use Your Information

Nilo Cruise uses the collected data for various purposes, including:

  • To provide, maintain, and improve the Service.
  • To process your bookings, reservations, and payments.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information to improve the Service.
  • To monitor the usage of the Service.
  • To detect, prevent, and address technical issues.
  • To send you promotional communications, special offers, and updates (only with your consent). You may opt out at any time.

3. Sharing of Information

Nilo Cruise does not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, booking platforms, or IT support). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Nilo Cruise, or prevent fraud or security issues.

4. Data Security

We take the security of your data seriously and implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption Technology: Ensuring all sensitive data is securely transmitted.
  • Secure Payment Gateways: All transactions are processed through trusted and secure platforms.
  • Restricted Access: Only authorized personnel involved in your booking have access to your information.
  • Firewall Protection: Our website is protected by robust firewalls and intrusion detection systems.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Egypt and choose to provide information to us, please note that we transfer the data, including Personal Data, to Egypt and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided below.

7. External Links

Our website may contain links to third-party websites for your convenience. Please note that we do not operate or control these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policy of every site you visit.

8. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us:

Thank you for choosing Nilo Cruise. We are committed to ensuring a secure and enjoyable journey for you, both on our website and on the legendary waters of the Nile.